Worst Experience Ever P2P

Binance P2P Attraction Nightmare (Case ID #160033659) – 11+ Days of Delays, Buyer Not Cooperating, No Decision

I need to share my experience with a Binance P2P attraction because truthfully this has gone method past regular.

I’m the seller in a transaction the place the customer did not comply with the cost instructions.

Even within the chat, he confirmed confusion about the place he truly despatched the cash.

Despite this being clearly the customer’s mistake, he immediately opened an attraction.

Now here’s the place issues begin going fallacious.

This case has been ongoing for more than 11 days, and as an alternative of reaching a decision, it has become an infinite delay loop.

The customer has repeatedly failed to offer proper proof. Binance help particularly asked for video proof displaying the chargeback standing, together with full transaction particulars and affirmation from the bank.

As an alternative of providing that, the customer retains sending irrelevant things like screenshots of the chargeback request, random transaction movies, and even WhatsApp messages that don’t show anything helpful.

Even worse, he keeps sending the identical sort of proof many times, a number of occasions, without truly assembly the requirements.

Regardless of this, Binance help keeps giving him more time.

What makes it more frustrating is that help themselves acknowledged at one level that the customer made a mistake and sent funds to the fallacious account.

Additionally they repeatedly warned him to offer correct evidence and even issued “last warnings.”

But those warnings are never enforced.

Each time the deadline is reached, the customer replies on the last second with incomplete or irrelevant info, and as an alternative of taking action, the case just will get prolonged again.

Another major challenge is the reliance on the “chargeback” process. Help retains saying to attend for the customer’s bank to course of it. Nevertheless, banks sometimes take a most of around 72 hours for this type of request.

We are properly past that timeframe, and there's still no correct replace, yet the case continues to be being delayed based mostly on this.

At this point, it feels like the case is caught in a loop:

wait → purchaser sends weak proof → help extends → repeat.

On my aspect, I've already submitted all required proof and have been actively responding throughout all the course of. Help even confirmed that there isn't a pending motion required from me.

Yet one way or the other, the case continues to be not being resolved.

There have additionally been clear inconsistencies from help. At one level, they claimed no updates have been acquired from both aspect, which is just not true. In one other instance, they despatched a message meant for the customer to me by mistake, which exhibits a scarcity of correct case handling.

This isn't simply frustrating—it raises critical considerations about how P2P appeals are managed:

-Lack of strict enforcement of proof requirements

-Continuous extensions with out accountability

-Poor coordination between help brokers

-No clear resolution timeline

At this stage, it looks like as long as the customer retains replying with anything, regardless of how irrelevant, the case will never end.

Has anyone else experienced something like this with Binance P2P?

Because proper now it seems like the method is extra about delaying selections than truly resolving disputes fairly.

If anyone has advice on tips on how to escalate this or push for a ultimate determination, I’d really recognize it.